Privacy Policy

Introduction

IntelligentBotsys Pvt. Ltd. ("IntelligentBotsys", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit intelligentbotsys.ai, interact with our AI assistants, submit forms, request demonstrations, or use our products and services.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

Scope

This Privacy Policy applies to:

• Visitors to our website
• Prospective customers
• Existing customers
• Business partners
• Event registrations
• Marketing communications
• AI chatbot and demo interactions
• Enterprise AI platform inquiries

Information we collect

Depending on your interaction with us, we may collect the following information.

Information you provide

We may collect information that you voluntarily provide, including:

• Name
• Company
• Job Title
• Business Email Address
• Phone Number
• Industry
• Country
• Project Requirements
• Demo Requests
• Contact Messages
• Documents you voluntarily share

Technical information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Referring Website
• Session Information
• Website Usage Analytics

AI conversations

When you interact with IntelligentBotsys AI assistants, chatbot demonstrations, or AI-powered services, we may process conversation content to:

• Generate AI responses
• Improve user experience
• Troubleshoot technical issues
• Enhance our AI services
• Maintain platform security

Please avoid sharing confidential, regulated, or highly sensitive information unless required as part of a formal customer engagement.

How we use your information

We use information to:

• Respond to inquiries
• Schedule demonstrations
• Deliver requested services
• Communicate regarding products and solutions
• Improve our website and AI services
• Personalize customer experiences
• Analyze website performance
• Maintain security
• Detect fraud or abuse
• Comply with legal obligations
• Provide customer support

We do not sell your personal information.

Google Cloud & AI services

Some IntelligentBotsys solutions utilize enterprise AI technologies provided by Google Cloud, including Vertex AI and Gemini models.

Where applicable, information submitted to AI-powered services may be processed through secure cloud AI infrastructure to generate responses and deliver requested functionality.

Our enterprise implementations are designed to follow appropriate security, privacy, and governance practices.

Cookies & analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure performance
• Improve user experience

We may use trusted analytics providers such as Google Analytics or similar services.

You can manage or disable cookies through your browser settings.

Legal basis for processing

Where applicable, we process personal information based on one or more of the following:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Protection of our legal rights

By submitting forms through our website, you consent to us contacting you regarding your request.

Information sharing

We do not sell or rent personal information.

We may share information with trusted service providers solely for the purpose of operating our business. Examples include:

• Google Cloud
• Vercel
• Cloudflare
• Resend
• Google Workspace
• Analytics providers
• CRM platforms
• Payment providers (where applicable)

These providers are contractually required to protect your information.

Data retention

We retain personal information only as long as necessary to:

• Respond to inquiries
• Deliver services
• Maintain customer relationships
• Meet legal and regulatory obligations
• Resolve disputes
• Protect our business interests

Retention periods vary depending on the nature of the engagement.

Security

Protecting customer information is a core priority.

We implement appropriate technical and organizational safeguards, including:

• Encryption in transit
• Secure cloud infrastructure
• Authentication controls
• Role-Based Access Control (RBAC)
• Secure API access
• Audit logging
• Continuous monitoring
• Security best practices

While we strive to protect all information, no Internet transmission or storage system can be guaranteed to be completely secure.

For more detail on our security practices, see our Security page.

International data transfers

Your information may be processed in India or other countries where IntelligentBotsys or our trusted service providers operate.

Where information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place.

Your privacy rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete personal information
• Restrict processing
• Object to processing
• Withdraw consent
• Request a copy of your personal information

To exercise your rights, please contact us using the details below.

Children's privacy

Our website, products, and services are intended for business users and organizations.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it.

Responsible AI

IntelligentBotsys is committed to developing and deploying AI responsibly.

Our AI solutions are designed to assist people—not replace human judgment.

Customers remain responsible for reviewing AI-generated outputs before making business, financial, legal, medical, or operational decisions.

We continuously improve our AI systems to enhance accuracy, transparency, reliability, and security.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or services.

The Last Updated date at the top of this page indicates the most recent revision.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

IntelligentBotsys Pvt. Ltd.

Gachibowli

Hyderabad, Telangana – 500032

India

Email: contact@intelligentbotsys.ai

Phone: +91 90590 46688

Website: https://intelligentbotsys.ai

We will respond to privacy-related requests within a reasonable timeframe and in accordance with applicable laws.