FAQ

IntelligentBotSys provides AI that works for your business. IB Assist — your AI assistant — is the primary available product. IB Business Assist — your customer-facing AI business journey — is emerging for selective evaluation and is not generally available.

IB Assist gives your organization an AI assistant for knowledge-based conversations and trusted answers — and is the primary available product. IB Business Assist helps guide customer conversations toward business requests such as enquiries, appointments, quotes, support, and team follow-up. IB Business Assist is emerging for selective evaluation — not generally available or peer purchasable today.

IB Assist is your AI assistant. Organizations configure it around approved business knowledge so customers and employees get useful answers — with supporting sources when answers are grounded.

Company knowledge and cited answers are the core differentiator. IB Assist can also support customer and employee questions configured around approved information. End-to-end MSME journey workflows (appointments to inbox) are positioned under IB Business Assist.

IB Business Assist helps a business provide an AI-assisted customer journey around its profile, services, pricing, FAQs, policies, and business rules — so customers can ask questions and raise requests such as enquiry, appointment, lead, quote, or support. It is emerging for selective evaluation — not generally available.

No. It provides simple request visibility — see what the assistant brought into your business. It is not CRM pipelines, lead scoring, campaigns, or advanced analytics.

No. IB Business Assist is emerging for selective evaluation — not generally available and not peer purchasable today. Request Evaluation or book a demo if you want to explore fit.

Not yet. Request Evaluation or book a demo. Formal packaging follows real customer evidence.

When configured, the assistant works from approved business information your organization controls. Accuracy tracks the quality of that information and the clarity of the question.

When answers are based on approved company knowledge, supporting sources help people verify before they act. Citations are a trust capability — especially for IB Assist.

Web is available now, including phones and tablets in the browser. WhatsApp is available in Early Access. Microsoft Teams may expand later. We do not advertise a native mobile app.

A customer request is what the assistant captures for the business — for example a new enquiry, appointment, lead, quote, or support request. Your team receives it and completes the follow-up.

No. The assistant helps with conversation and request capture. Your business completes the outcome. We do not claim autonomous business operations.

The assistant can raise a support request so your team can follow up. We do not claim real-time transfer to a person.

Self-serve free trial and checkout are not open during Early Access. Request Early Access or book a demo and we will contact you with next steps. When self-serve returns, the 14-day trial remains 3 seats, 50 documents, and 500 messages. Paid Starter ($49/mo) and Growth ($149/mo) list prices remain the commercial reference.

During Early Access we contact you after you request access or book a demo. When self-serve registration returns, email verification unlocks your organization workspace so you can evaluate IB Assist and choose a paid plan when ready.

No. You can evaluate before committing to a paid plan.

Work stays inside your organization boundary with permission-based access. You decide what information is approved for use. See Security for authentication, isolation, privacy, and trust posture.

No by default. Interactive product simulations on this website demonstrate representative journeys. They are not live AI connections to your CRM, calendar, ticket system, or catalogue unless explicitly identified as live functionality for your evaluation.

We do not sell multi-agent orchestration, autonomous agents, or unvalidated integrations as available products. We aim to sell what we can demonstrate clearly. Roadmap capabilities stay future until they are consumable.