FAQ

IntelligentBotSys provides AI that works for your business. IB Assist helps employees find reliable answers from company knowledge. IB Business Assist helps businesses manage customer conversations consistently, from enquiry to team follow-up. Agentic Assist helps teams carry out repeatable work with human direction and review.

IB Assist gives employees one place to ask about company policies and procedures, with the source shown. IB Business Assist guides customer conversations toward business requests such as enquiries, appointments, quotes and support, and hands them to your team.

IB Assist is your AI assistant. Organizations configure it around approved business knowledge so customers and employees get useful answers — with supporting sources when answers are grounded.

Company knowledge and cited answers are the core differentiator. IB Assist can also support customer and employee questions configured around approved information. Customer journeys that end in a request for your team, such as appointments, are handled by IB Business Assist.

IB Business Assist helps a business provide an AI-assisted customer journey around its profile, services, pricing, FAQs, policies, and business rules — so customers can ask questions and raise requests such as enquiry, appointment, lead, quote, or support.

No. It provides simple request visibility — see what the assistant brought into your business. It is not CRM pipelines, lead scoring, campaigns, or advanced analytics.

IB Business Assist is set up around your business and use case. Talk to us about your use case or book a demo. There is no self-serve checkout and no public price list.

Not at the moment. Pricing is tailored to your use case. Talk to us to discuss it.

Agentic Assist helps organizations use AI to support their work while people keep direction, visibility, governance and control. It is scoped with you around a real business process.

Discuss your use case with us or book a consultation. Agentic Assist is scoped to your needs, so there is no self-serve purchase and no public price list.

When configured, the assistant works from approved business information your organization controls. Accuracy tracks the quality of that information and the clarity of the question.

When answers are based on approved company knowledge, supporting sources help people verify before they act. Citations are a trust capability — especially for IB Assist.

A customer request is what the assistant captures for the business — for example a new enquiry, appointment, lead, quote, or support request. Your team receives it and completes the follow-up.

No. The assistant helps with conversation and request capture, and your team completes the outcome.

The assistant raises a support request so your team can follow up with the customer.

Self-serve free trial and checkout are not open during Early Access. Request Early Access or book a demo and we will contact you with next steps. When self-serve opens, the 14-day trial remains 3 seats, 50 documents, and 500 messages. Paid Starter ($49/mo) and Growth ($149/mo) list prices remain the commercial reference.

During Early Access we contact you after you request access or book a demo. When self-serve registration opens, email verification unlocks your organization workspace so you can evaluate IB Assist and choose a paid plan when ready.

No. You can evaluate before committing to a paid plan.

Work stays inside your organization boundary with permission-based access. You decide what information is approved for use. See Security for authentication, isolation, privacy, and trust posture.

No by default. Interactive product simulations on this website demonstrate representative journeys. They are not live AI connections to your CRM, calendar, ticket system, or catalogue unless explicitly identified as live functionality for your evaluation.

IntelligentBotSys does not act on your business systems without your team. Answers come from the documents you approve, and system connections are scoped with you during setup.