Product
Three products, each with its own job
Answers for employees, conversations with customers, and repeatable work with people in charge. Start from the job you need done.
Choose by the job to be done
IB Assist
Help employees find reliable answers from company knowledge.
People ask the same questions again and again, and answers are hard to find, inconsistent or impossible to verify.
- Who it helps
- HR, operations, sales and customer-facing teams, and everyone who relies on approved policies and procedures.
- The outcome
- Employees find the approved answer themselves, with the source shown, and specialist teams field fewer repeat questions.
- How to get started
- Request Access or book a demo, then start on a published plan. Plans and prices are published.
IB Business Assist
Help businesses manage customer conversations consistently and route requests to the right team.
Customers ask about services, prices and availability, and their enquiries and requests need the right follow-up.
- Who it helps
- Customer service, front-desk and service teams in growing businesses.
- The outcome
- Consistent, approved answers, with appointment, quote and service requests captured for your team.
- How to get started
- Tailored to your use case with our team. Talk to us, or book a demo to see it.
Agentic Assist
Help teams carry out repeatable business work with human direction and review.
Teams want AI to help with repeatable work, but need to direct it, see what is happening and stay accountable.
- Who it helps
- Operations and business leaders, and the teams that run repeatable processes.
- The outcome
- Repeatable work gets done in guided steps, with human approval, visible progress and a named owner.
- How to get started
- Scoped with you around your own process. Discuss your use case, or book a consultation.
Find the right starting point for your team
See a demo, talk to us about your use case, or begin a guided pilot.