Product · IB Assist
Help employees find reliable answers from company knowledge
IB Assist turns your policies, handbooks and procedures into one place to ask. Employees get an answer in plain language, with the source shown.
What IB Assist helps you do
Employees ask in plain language and get an answer from your own policies and procedures, with the source shown.
Employee self-service
People get answers without waiting for HR, IT or operations.
Policies and procedures
Handbooks, SOPs and FAQs become one place to ask.
Source-backed answers
Each grounded answer points to the document it came from.
Fewer repeat questions
Specialist teams stop answering the same question twice.
See an answer with its source
Ask a question from your own knowledge. The answer arrives with the document it came from.
See IB Assist in action
IB Assist
IntelligentBotSys
Interactive example
You
IB Assist
Eligible items can be returned within 21 days of delivery.
Source
Return PolicyTry an example question
How to get started
Start with one focused use case. Add your approved business knowledge. Test before you roll out.
- 01
Choose use case
Pick one knowledge or conversation problem.
- 02
Add knowledge
Bring approved business information into your workspace.
- 03
Configure assistant
Shape answers around your context and users.
- 04
Test
Check answers against your own documents before wider use.
- 05
Roll out
Make it available to your team when the results fit your needs.
Plan your evaluation
Plans are on Pricing. How trust works is on Security. For customer conversations, see IB Business Assist.
Ready to evaluate IB Assist?
Request Early Access and we will contact you with next steps — or book a demo if you want a guided walkthrough.