Pilot
Start with one business problem.
A time-boxed pilot helps you evaluate IB Assist (primary available product) or IB Business Assist (selective evaluation) against one real workflow before expanding. This is an evaluation path — not a replacement for Trial / Starter / Growth / Enterprise pricing.
Pilot objectives
Choose one focused business problem — knowledge answers, enquiries, appointments, support, leads, or internal assistance
Pick the fitting offer: IB Assist (your AI assistant) or IB Business Assist (customer-facing journey — selective evaluation)
Configure around approved business information and the desired conversation flow
Validate with realistic customer or employee scenarios
Decide the next step: Early Access, trial, paid plan discussion, expanded use case, or follow-up
What to measure
Response consistency for agreed sample conversations
Useful next-step handling — including customer requests where IB Business Assist is in scope
Reduction in repetitive staff conversations where applicable
User usefulness and trust — including source verification when knowledge answers are used
Clear yes / no / later recommendation at the end of the pilot window
Expected outcomes
A focused evaluation on one validated business problem
Guided onboarding for a small evaluation team
Documented findings on fit, gaps, and readiness
A recommended path: continue evaluation, commercial discussion, expand use cases, or pause
Pilot journey
A practical evaluation path — not a self-serve provisioning system.
- 01
Choose the business problem
Identify users, common conversations, and the desired outcome.
- 02
Configure the assistant
Use approved business information and an appropriate conversation flow — without diving into implementation internals.
- 03
Validate with realistic scenarios
Test representative customer or employee conversations against success criteria.
- 04
Measure usefulness and decide
Review findings and choose Early Access, trial, commercial discussion, expanded use case, or follow-up.
Support
Kickoff and check-ins during the pilot window
Guidance on scenario design and business-information readiness
Honest discussion of limitations, simulations vs live integrations, and security posture
Clear next step when fit is validated — without implying unrestricted self-serve for all plans
Ready to evaluate a pilot path?
Request Early Access and we will contact you with next steps — or book a demo if you want a guided walkthrough.