Solutions · Business Assistant
Business Assistant — Your customer-facing AI journey
Built around your customers. Conversation + request + business follow-up — help people ask about services, make enquiries, request appointments, ask for quotes, get support, and reach your team.
Problems Business Assistant helps with
Customers can't find service or pricing information quickly
Enquiries arrive outside business hours
Appointment and quote requests need manual capture
Support questions pile up before a human can respond
Teams need a simple place to see what customers asked for
What the business provides
Business profile
Services
Pricing
FAQs
Business hours
Policies
Appointment information
Business rules
What IntelligentBotSys provides
AI assistant
Knowledge grounding
Conversation experience
Supported channels
Customer request handling
Notifications
Human handoff
Simple request visibility
Customer journey
Conversation → answer → request → business follow-up.
- 01
Customer starts conversation
On a supported channel.
- 02
Assistant understands
Using your business information.
- 03
Answer / guidance
Clear responses about services, pricing, and next steps.
- 04
Customer request
Enquiry, appointment, lead, quote, support, or handoff — a request, not an automatic booking.
- 05
Business receives request
Visible to your team — not a CRM.
- 06
Business completes request
Your people finish the outcome.
Request types
New
Appointment
Lead
Quote
Support
Handoff
Simple request visibility
See what your assistant brought into your business. Designed to give teams a simple place to review customer requests — not a CRM, not pipelines, not campaigns.
How to get started
Start with one business problem. Configure the journey. Test conversations before you launch.
- 01
Business information
Profile, services, FAQs, hours, policies, rules.
- 02
Configure journey
Shape how customers ask and what requests you accept.
- 03
Test conversations
Walk through enquiries, appointments, or support.
- 04
Launch
Open the assistant on a supported channel when ready.
- 05
Receive requests
Your team follows up on customer requests.
What happens after evaluation
Evaluation
Business information setup
Assistant configuration
Customer journey testing
Launch
Receive and follow up on requests
Can I see it working?
Conversations that lead to business action — interactive product simulation.
Ask your business knowledge
Question → grounded answer → citation → follow-up. Interactive product simulation.
Interactive product simulation
IB Assist
Cited answerEmployee knowledge
Employees submit approved travel expenses within the policy window, with receipts for covered categories. Review the cited sections for eligibility, limits, and required approvals.
Trusted answer with supporting sources.
Start with one business problem
Begin with one journey — enquiries, appointments, or support — then expand when the evaluation proves useful. No public Business Assistant price list yet. Scope can depend on journeys, channels, request types, setup, and optional integrations — kept practical, not opaque.
Start with one business problem
Request Evaluation or book a demo. No public Business Assistant price list yet.